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Original topic:

Visual voicemail

(Topic created: 06-14-2025 07:16 PM)
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dortyboy
Red Giant
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Are there any reported issues with visual voicemail functionality? Repeated visual voicemail setup prompts occur when cellular service is interrupted, regardless of Wi-Fi connectivity or transitions from airplane mode. This behavior persists throughout the day. Has anyone else encountered this problem?
8 Replies
Shahpour
Cosmic Ray
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I also have same issue
Youu
Honored Contributor
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Me as well
-CROW-
Sun
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I don't have this issue
SammyNerd83
Comet
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I also have an issue with visual voicemail, it won't download my voicemails so that I can see them visually. I know that this could potentially be a carrier issue, however I never had the issue before being in this beta.
Tom6068
Neutron Star
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 Clear the system cache using the "Wipe cache partition" function from within recovery mode. If that does not work send an error report, that is what these betas are for when errors happen.

Focr06
Comet
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If you're on tmobile and unlocked.. I used to have this problem. Tmobile never fixed it.. But what they did instead, they have another visual voicemail app.. Look for it.. Here's a screenshot. Is called My Visual Voicemail, by tmobile ๐Ÿ™ƒ 1750020502353.jpg
dortyboy
Red Giant
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I'll take a look at that. I also noticed I had two visual voicemail apps and I deleted it last week. Because one couldn't be deleted but the other one i could delete i deleted it
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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