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Original topic:

Wallet not working

(Topic created: 07-02-2025 03:45 PM)
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userZZBYbQsL0z
Constellation
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It appears that a wallet feature is not working in the beta version. I wish I hadn't downloaded this now because I use that all the time on my watch. Anybody have any news or tips about this other than going to a service center and dealing with it.
10 Replies
Moosc
Comet
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That's how it is in betas usually. It's not an official release so it won't work.
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RedOregon
Comet
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My Samsung wallet is working fine, haven't tried Google. Don't bother going to a service center, they won't be able to do anything about it until the new software comes out of beta.
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ItoStark
Cosmic Ray
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I just used Google pay on mine like an hour ago
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jslynch
Halo
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Samsung Wallet working fine for me. Maybe try a factory reset?
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LZB302
Halo
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Mine isn't working either! Get error stating application isn't compatible! Also if try to add a new card it gives you a exclamation stating you watch us either rooted or running in compatible software! I sent Google & Samsung error reports! My phone is a ultra s25 ultra running ui8 beta & Google wallet works on my phone but since joining watch beta Google wallet will not work on my watch ultra 7! Hopefully between Google & Samsung they certify the next update & Google update wallet for watch so it works! I love using my watch to pay! Hopefully they fix soon next update! I just got a Google wallet update on my phone! Hopefully they put one out for the watch soon also! I'm sure they are talking! 👍👍😎
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LZB302
Halo
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Don't reset your phone it'll not fix the certification issue! I've clear my cache & partition uninstalled & reinstalled wallet! The only fix is Google & Samsung!
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GodAshram
Galaxy
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Samsung wallet works fine. Google wallet seems to always be hit or miss during betas. Like the oneui 7 beta, it worked fine on my phone, but previous betas it didn't. Right now, it does work on my watch, but not sure if you phone has an effect on it or not (no beta currently for the s24 ultra)
USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

If you experience any issues or would like to share additional feedback, we kindly ask you to submit a report through the Samsung Members app on your device. This helps us analyze your experience more accurately:

1. Open Samsung Members.
2. Go to One UI Beta Program > Beta Feedback.
3. Select the appropriate category and describe your experience.
4. If possible, attach screenshots or screen recordings.
5. Make sure “Send system log data” is checked before submitting.

※ For technical issues, submitting within 3 minutes of reproduction will help capture the most accurate log data.

Thank you again for being part of the One UI Beta Program — your input is essential to helping us improve the experience for everyone.

Best regards,
One UI Beta Team

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LZB302
Halo
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I switched to Samsung wallet both on my phone & watch! It set up fine! Google responded to my trouble ticket said they'd investigate why Google wallet isn't working on my watch! Said the Bata ui8 shouldn't be an issue! Fir some people on here say their Google wallet works fine! Mine does not & wondering if it's because my watch & phone are on the beta ui8! But Google wallet on phone works, but stopped on my wa chat once joined watch beta & downloaded! Oh well Samsung wallet works what the hech!
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