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Original topic:

Watch 5/6 betta causing connection issues?

(Topic created: 07-25-2024 05:53 AM)
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aellin291
Asteroid
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Has anyone else had issues with the watch 5 and 6 beta causing issues with wifi and Bluetooth connectivity after update? A few days after updating my s22 ultra started losing wifi and Bluetooth connectivity. Ended up having to reset network settings, and factory reset the phone to hopefully resolve.

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USBetaModerator3
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Hello @aellin291,

Thank you for your feedback on Bluetooth / Wi-Fi disconnection issues on your S22 Ultra. 

It seems that your watch had either weak Bluetooth (distant from Phone) and Wi-Fi (weak signal) for unknown issue. 

To help us better understand this issue, please submit an error report through the Samsung Members or Galaxy Wearable app on your device:

Galaxy Wearable Beta app> Search for "Contact us" > Error reports (Screenshot would be more helpful)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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