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Original topic:

Watch 6 charges slow and charge time estimate is inaccurate.

(Topic created: 08-08-2024 03:38 PM)
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AZArtisan
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My watch 6 Classic SM-R960 with SW version R960XXU1ZXG6 charges much slower compared to the non beta and the charging time till full estimate is very inaccurate.

I have reset my watch and the problem persists.  I have the same results with multiple Samsung chargers, cords, and bases.

I'm attaching photos of the watch while it was charging for reference to how far off the time estimates are.

1.jpg2.jpg3.jpg4.jpg

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USBetaModerator3
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Hello @AZArtisan,

Thank you so much for providing the feedback on battery charging issue. 

To help us better understand this issue, please submit an error report through the Samsung Members or Galaxy Wearable app on your device:

Galaxy Wearable Beta app> Search for "Contact us" as key words > Error reports (Please attach Screenshots if available)> Ensure "Send system log data" is checked and submit

Note: To ensure relevant log information is included in the error report, do not close the Samsung Members app until you receive a notification that error has been sent.

Screenshot_20240729_152601_Samsung Members.jpg

 

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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AZArtisan
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Thanks, got it submitted through the Wearable app.

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