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Original topic:

White screen, Galaxy watch 4

(Topic created: 07-26-2024 11:57 PM)
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9000
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I'm getting a white screen on my Galaxy watch 4 I was fiddling in the settings of my watch and slide the display brightness slider and the screen went off in colors.

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4 Replies
9000
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This is on the Beta version

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NewbieCanoobie
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Seems like a hardware issue? You should submit an error report for this just in case.

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9000
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Update: the watch is working normally after I fully shut it down. I let it sit overnight, and in the morning, I turned it back on, and it worked normally.

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USBetaModerator3
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Hello @9000

Thank you for your feedback on Display (contingent) issue. 

We're glad that your watch display came back to life after restart (shutting down). 

Please don't hesitate to report any errors back to us via Galaxy Wearable App, whenever you find any suspicious activities on your watch.

Galaxy Wearable Beta app> Search for "Contact us" > Error reports (Screenshot would be more helpful)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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