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Original topic:

Wireless Charging

(Topic created: 10-16-2023 03:46 PM)
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Asteroid
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Since at least Beta 5, wireless charging with my Samsung Fast Charge puck does not work. It will start when placed on the wireless charger but quickly the puck flashes blue showing it's not charging. 

It works if I take my phone out of the case but I never had to before. Same case as before the beta.

I filed a error report but is anyone else having the issue?
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No issues here with wireless fast charge at home and in car. I too have a case. Maybe your puck is having issues.
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OldSoldier
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No issues with mine on either the puck or battery.
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Asteroid
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It's only with my Samsung wireless charger. But the other two aren't fast chargers.
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Asteroid
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With more testing, if I switch the phone to slow wireless charge then the Samsung puck does work. I need to find another fast wireless charger to validate if it's the phone or the charger.
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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Asteroid
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Yes, I've done that already.
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Asteroid
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To close the loop, it turned out to be a bad cable. All is well.
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