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Original topic:

"Decrypt secure folder"

(Topic created: 05-29-2025 04:15 AM)
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Deputy1
Cosmic Ray
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This pops up whenever I open my secure folder. This is where I store all my banking and credit card apps. Anyone else have this popup? This never happened to me before. 
4 Replies
ijmf
Asteroid
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I believe this is because we are in a beta software. Mine pops up whenever I take a screenshot and other actions.
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MrClean69
Galaxy
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I'm seeing the same thing when opening Secure Folder. I have my fingerprint registered but the only option to unlock folder is to use the Pattern, no fingerprint unlock option.
theblackcobra
Red Giant
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You have to change your pin. Like to 8 digits. Then you can register fingerprints again.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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