dani514
Halo
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‎08-10-2022 09:27 AM in
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Samsung replied to my error about Google messages stating it was ppsssibke a remprary data error and if it happens again to attach tcp dump anyone know what that is and how to get it.
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youu
Sun
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‎08-10-2022 09:35 AM in
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I forgot exactly what number you need to type on your phone dialer but you google samsung dump code and it tells you what number to type and than you let the dump state run for about 5 mins and then resend it
productfred
Galaxy
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‎08-10-2022 10:43 AM in
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*#9900#
dani514
Halo
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‎08-10-2022 12:49 PM in
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thank you
USBetaModerator 2
Beta Moderator
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‎08-11-2022 12:00 PM in
DiscussionsHello,
Thank you for your feedback.
Please follow to the steps below to save the TCP Dump:
- Dial *#9900# and select "DEBUG LEVEL" and change to "MID". (Device will reboot)
- Reproduce the issue.
- When testing is done, dial *#9900# again
- Press "RUN DUMPSTATE/LOGCAT/MODEM LOG"
- Wait a while and press "OK" button twice
- 6. Select "COPY TO SDCARD(INCLUDE CP RAMDUMP) and hit "OK" button
- The logs will be saved under "/log".
- Please zip this folder and share it with Samsung
We appreciate your contribution to the Beta Program.
Regards,
One UI Beta Team
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