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Original topic:

5G is not working

(Topic created: 11-13-2021 11:54 AM)
Mohammed93
Constellation
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Note20
I can't browse the internet because 5G is not working on my note 20 ultra device, I have to change my mobile network from 5g to LTE because of this issue. Please fix it as soon as possible. 

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user_ams007
Samsung Care Ambassador
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Note20
Try installing Google carrier services this sometimes fixes carrier connections

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8 Replies
Solution
user_ams007
Samsung Care Ambassador
Options
Note20
Try installing Google carrier services this sometimes fixes carrier connections
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MochaVex
Supernova
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Note20
I have the same issue and so do some other users
user_ams007
Samsung Care Ambassador
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Note20
Even though Google carrier services is not preloaded, it seems to fix Rcs chat issues and mobile data problems
MochaVex
Supernova
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Note20
I'll try it out the next time I go out. Just updated.
user_ams007
Samsung Care Ambassador
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Note20
If the post is removed from Samsung members, you can send me a direct message
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user_ams007
Samsung Care Ambassador
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Note20
Look at the permissions that Carrier services uses, that is why it fixes carrier issues Screenshot_20211113-152932_Google Play Store_1509.jpgScreenshot_20211113-152938_Google Play Store_1510.jpg
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MochaVex
Supernova
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Note20
I'm aware 🙂

Thank you for supplying information.
user_ams007
Samsung Care Ambassador
Options
Note20
Try installing Google carrier services and then turn off your phone for a couple of minutes
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