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‎08-20-2020
01:29 PM
(Last edited
‎08-24-2020
01:53 PM
by
SamsungRei
) in
My Note 20 Ultra doesn't working good on wireless. The phone connects and work for 5~10 minutes then stops to work on wireless. Alreafy did network reset and wiped the cache. Nothing changed on 5G is working good 🤬🤬🤬 1<edit>
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‎09-03-2020 09:39 AM in
Note20Here are several troubleshooting steps you can try: https://www.samsung.com/us/support/troubleshooting/TSG01001559
If the issue persists, it would be recommended to have the phone evaluated by a certified technician. For service options, send a private message with the full model code and IMEI number. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎08-20-2020 02:29 PM in
Note20- Mark as New
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‎09-27-2020 03:00 PM in
Note20Doubtful as my wifi works perfectly anf i had ot check by the technician because of this issue and I still get issue with my wifi and the facebook, Instagram, maps and other apps constantly going offline
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‎10-02-2020 01:56 PM in
Note20No it's not. It's a widespread known issue with the Note 20.
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‎10-11-2020 03:51 PM in
Note20Nope. And it also happens on the Note 20, non-Ultra. It is annoying. I have fantastic wifi coverage and I never had a problem with my other Note. My husband is having the same issue.
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‎01-18-2021 06:43 AM in
Note20Negative ghost rider
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‎02-01-2021 09:59 AM in
Note20My Note 8, which never drops wifi, is more reliable than my Note 20 Ultra, which constantly drops the wifi connection unexpectedly. MY NOTE 8 IS MORE RELIABLE. I have tried all solutions, except technician asserssment, which is interupted by Covid lockdown ...
THIS IS A £1000 PHONE : NEARLY USELESS : I WILL NEVER BUY SAMSUNG AGAIN !
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‎08-20-2020 02:36 PM in
Note20- Mark as New
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‎10-08-2020 10:10 AM in
Note20This is a good suggestion, but didn't work for me.
My Note 20 is losing internet connectivity (but staying connected to Wifi) at least once or twice a day (no such problem with previous phone or my Samsung tablet). Both before and after disabling the auto-switch, the fix has been to disable wifi and immediately reenable it. Boom, connectivity restored.
I had similar symptoms early on with my S7E, which I solved by disabling the auto-switch to cellular. It took me a while to find the setting on the Note 20, so I didn't get around to changing it for a couple of weeks. The only thing I noticed after disabling it was that the ! started showing up next to the wifi signal strength icon when the connection failed (signal was fine, just no internet). Before disabling it, the switch-over wasn't working anyway. It must work based on the wireless connection strength or something upstream from whatever is choking.
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‎12-08-2020 11:53 AM in
Note20