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Note 20 Ultra Wifi issues

(Topic created on: 9/22/20 7:32 PM)
user8L9TjFNGzk
Asteroid
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Note20

My Note 20 Ultra doesn't working good on wireless. The phone connects and work for 5~10 minutes then stops to work on wireless. Alreafy did network reset and wiped the cache. Nothing changed on 5G is working good 🤬🤬🤬 1<edit>

270 Replies
userjZnOMLrqwP
Asteroid
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Note20

5ghz worked! Works even without the phone Mac address option.  Unfortunately I won't have a 5ghz option at work. 

userjZnOMLrqwP
Asteroid
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Note20

5ghz worked! Works even without the phone Mac address option.  Unfortunately I won't have a 5ghz option at work.

userXvCwVKTFwi
Cosmic Ray
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Note20

FIXED...  connect to your 5G wifi..click on the settings button on the right side where the network name is displayed on gear simbol... click on advanced... click on MAC address type and choose "Phone MAC".

 

That did for me.

Hope it helps .

userg0Y8w1nCXo
Constellation
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Note20

Change to phone MAC doesn't help. My 20 ultra has issue with wifi since day 1. I am about 20 feet from my router. Wifi keep dropping. Can't even play online game. I have to turn off wifi to play. 

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userWlHuuhlvp0
Astronaut
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Note20

My note 20 ultra can not even find the 5g band. All my other devices can find both 2. 4 & 5g bands but my phone can not. 

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userXvCwVKTFwi
Cosmic Ray
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Note20
FIXED....
click on Settings.... click on Connection... Connect to your 5Ghz wifi... click on the Gear symbol located on the right side of your wifi name... click on Advaced... change from Randomly MAC to Phone MAC...
my note 20 Ultra was connecting to wifi but had no internet connection , after doing these steps it's working great.
hope that helps, that worked for me.
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userg0Y8w1nCXo
Constellation
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Note20

Note 20 ultra definitely has weak 5g wifi connection. I had been using note 9 on 5G wifi with no problem at all. With this note 20 when I go in my bedroom the 5G wifi doesn't show available. But on my old phone LG G5 it can connect to 5G wifi with no problem. 

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useryktQ1ova0s
Asteroid
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Note20

Just chiming in, none of the mentioned fixes have worked for me either. As others have noted, this is a very frustrating issue for such an expensive phone. 

Pmchriz
Constellation
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Note20

Ive tried all the trouble shooting. Resetting the phone works for about 20 minutes on wifi, cellular data doesn't seem to be effected. Tried changing the mac address at work from random to phone mac, that made the issue even worse, "connected but no internet". Please @SamsungUS @samsung978531 look into your software 

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S20-Ultra
Galaxy
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Note20

I set my DNS manually to Googles DNS (8.8.8.8 and 8.8.4.4) and have had no WiFi issues since

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