JUMP TO SOLUTION Solved

Original topic:

Note 20 Ultra Wifi stops working randomly

(Topic created: 09-28-2020 01:59 AM)
userNqkfeKpMC7
Constellation
Options
Note20

My Note 20 will randomly stop working on WiFi. I've noticed whenever it happens the Wifi download arrow in the notification bar fades, while the upload stays lit. The phone will also stay connected to the access point for awhile but says "No internet available". All my other wireless devices on the same router have no disconnecting issues whatsoever. Anyone else been experiencing this recently? 

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Note20

You can try the eight steps provided in this article: https://www.samsung.com/us/support/troubleshooting/TSG01001559/ If the issue persists, it would be recommended to have the phone evaluated by a certified technician. You can do this at any local uBreakiFix location. https://www.ubreakifix.com/samsung



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
6 Replies
userBmMJT69VxF
Constellation
Options
Note20
Yes. I've had the same problems with mine. I notice my wifi calls and texts won't send. This is horrible for such an expensive phone.
0