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Original topic:

Regarding vpn not working

(Topic created on: 9/14/20 2:57 PM)
user44IR8nIjYp
Constellation
Options
Note20

My vpn is not working in note 20 ultra i tried all the possible solution still the same when I contacted the vpn advisor they said samsung has to fix the bugs :expressionless_face: iam so disappointed as I am using paid vpn.

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SamsungGill
Samsung Moderator
Samsung Moderator
Options
Note20

I would consider a different VPN. I have multiple Samsung devices with different VPNs and no issues. App development is the responsibility of the app developer.

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6 Replies
Solution
SamsungGill
Samsung Moderator
Samsung Moderator
Options
Note20

I would consider a different VPN. I have multiple Samsung devices with different VPNs and no issues. App development is the responsibility of the app developer.

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user44IR8nIjYp
Constellation
Options
Note20

When I contacted my vpn provider they said its the problem with Rom so samsung has to fix it but when tried different vpn its working smoothly. 


@SamsungGill wrote:

I would consider a different VPN. I have multiple Samsung devices with different VPNs and no issues. App development is the responsibility of the app developer.


 

SamsungRei
Samsung Moderator
Samsung Moderator
Options
Note20

ROM is an acronym for Read-Only Memory. It refers to computer memory chips containing permanent or semi-permanent data. This cannot be updated via a software update. You would need to use a different VPN as advised by SamsungGill.



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rle1875
Astronaut
Options
Note20
my bitdefender vpn won,t work either. i,ve tried all i know. i wish i had my old LG back it was easier to understand how to fix issues.
this last update did no good.
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rle1875
Astronaut
Options
Note20
these updates may help something, but to me they just make this phone harder to operate as you want it to.
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userLR2gW2W6It
Astronaut
Options
Note20

After checking with my IT...they ask me to restart router and phone ...after restart router and phone, I able to connected with vpn.

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