Original topic:

Anybody else having difficulty sending error reports?

(Topic created: 02-27-2026 05:52 AM)
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MrBobKing
Galaxy
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Anybody else having problems sending error reports? I sent one out earlier.But now I can't send any.
9 Replies
ucancwhatic
Supernova
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Yes! I am! It is this playing a message to update to the latest software version. This is after updating to Beta 6 version.
Youu
Honored Contributor
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I still can atm
Acuraman1283
Asteroid
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I cant having same issues it says please download the beta software in settings menu
MrBobKing
Galaxy
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I sent one right after the update, then it stopped!
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for reporting this.

If you are experiencing difficulty submitting an Error Report, please try the following:

โ€ข Ensure Samsung Members is updated to the latest version
โ€ข Restart the device and try again
โ€ข Switch between Wi-Fi and mobile data
โ€ข Clear cache for the Samsung Members app (Settings โ†’ Apps โ†’ Samsung Members โ†’ Storage โ†’ Clear cache)

If the issue persists, please try again after some time, as temporary connectivity or server conditions may occasionally affect submission.

We appreciate your patience and continued participation in the Beta Program.

Regards,
One UI Beta Team

Robin621k
Honored Contributor
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The only fix is to uninstall and reinstall the Members app!
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JWishbone
Asteroid
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No luck. Reinstalled. App came back showing that I needed to acknowledge notices for updates 4, 5, and 6. I had installed them on time previously,๐Ÿ˜Š of course. But, I tapped the notices. Checked phone for update. Checked version. Everything current. But it still says I need to download 6 to send feedback. ๐Ÿค”
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JWishbone
Asteroid
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No luck. Ckear cache. Reinstalled. App came back showing that I needed to acknowledge notices for updates 4, 5, and 6. I had installed them on time previously, ๐Ÿ˜Š of course. But, I tapped the notices. Checked phone for update. Checked version. Everything current. But it still says I need to download 6 to send feedback. ๐Ÿค”
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JWishbone
Asteroid
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I just sent one. You should have a support tab at the bottom of your screen. Hit that and the next page, scroll down and youll find a feedback section. Looks like they moved it here.
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