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Original topic:

Apps failing to load after play store updates

(Topic created: 09-07-2023 06:19 AM)
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Shrekopher
Cosmic Ray
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I've had about 5 apps that would not load properly after they were updated from the play store. Each time a force stop and clear the cache fixed the issue.

Has anyone else had this problem? 
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

During Beta, 3rd party apps may not work as expected since they have not been updated to be compatible with the new OS.  Clearing cache and rebooting device is recommended when using 3rd party apps with Beta SW.

If you encounter futher issues, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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