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‎08-06-2022 01:09 PM in
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‎08-06-2022 01:17 PM in
QuestionsStep 1: Press and hold the Power button.
Step 2: Tap and hold Power Off.
Step 3: When the Reboot to Safe Mode prompt appears, tap again or tap OK
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‎08-08-2022 11:49 AM in
QuestionsHello,
Several users have reported this issue and we are reviewing the submitted error reports. In the meantime, several users have reported that clearing cache, rebooting device has fixed the issue.
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
Regards,
One UI Beta Team