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ā06-28-2024 08:22 AM in
QuestionsThe beta for the watch 5 and 4 was released today and it gives me an error message saying that I can't participate. Anybody else have this issue?
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ā06-28-2024 08:30 AM in
QuestionsI am seeing the same thing with my 5 as well.
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ā06-28-2024 08:42 AM in
QuestionsI was having the same issue but I just tried again and looks like I am in.
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ā06-28-2024 10:32 AM in
QuestionsSame here. Can't join the Watch 5 or Samsung Health beta.
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ā06-28-2024 03:11 PM in
Questionsmine was like that until I connected the watch via Bluetooth and then I managed to
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ā06-28-2024 04:10 PM in
QuestionsHello @Mempcon,
Thank you for participating in Beta program.
Please try to restart both your devices (Phone / Watch) and delete Cache on Samsung Members app. Generally, there could be a delay from server registering your Watch's information which may cause delay in Samsung Health / Galaxy Manager/ Beta Software downloads.
Also, as @Members_17gqi0b mentioned, once the Phone and Watch is connected to Bluetooth successfully, then it will start sending the diagnostic data to Beta server for registration (which takes some time on your end).
We apologize for any inconvenience you are experiencing.
Regards,
One UI Beta Team
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ā06-28-2024 04:18 PM in
QuestionsI already installed the beta apps but I still don't receive the update
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ā06-29-2024 02:30 PM in
QuestionsI got everything to install for my Watch 4 beta yesterday. But I had to try repeatedly. I also rebooted my phone a few times.
Persistence paid off.
But I suspect that if I had just been patient and waited a day after signing up that everything would have been smoother.
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ā07-05-2024 10:54 AM in
QuestionsI can't find the beta version at all