Cant even get into the beta

[Mempcon]

The beta for the watch 5 and 4 was released today and it gives me an error message saying that I can't participate. Anybody else have this issue?

[GeekyHusband]

I am seeing the same thing with my 5 as well. 

[NoneYa916]

I was having the same issue but I just tried again and looks like I am in.  

[JoyStickJester]

Same here. Can't join the Watch 5 or Samsung Health beta. 

[Members_17gqi0b]

mine was like that until I connected the watch via Bluetooth and then I managed to

[USBetaModerator3]

Hello @Mempcon,

Thank you for participating in Beta program.

Please try to restart both your devices (Phone / Watch) and delete Cache on Samsung Members app. Generally, there could be a delay from server registering your Watch's information which may cause delay in Samsung Health / Galaxy Manager/ Beta Software downloads. 

Also, as @Members_17gqi0b mentioned, once the Phone and Watch is connected to Bluetooth successfully, then it will start sending the diagnostic data to Beta server for registration (which takes some time on your end). 

We apologize for any inconvenience you are experiencing.

Regards,

One UI Beta Team 

[Members_17gqi0b]

I already installed the beta apps but I still don't receive the update

[user3hoqvWbcG2]

I got everything to install for my Watch 4 beta yesterday. But I had to try repeatedly. I also rebooted my phone a few times. 

Persistence paid off. 

But I suspect that if I had just been patient and waited a day after signing up that everything would have been smoother.