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Original topic:

Charging not working

(Topic created: Tuesday)
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jackf
Asteroid
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Hello for a couple of days now, my fast charging feature is not working, usually from 10 to 80% in less then 30 minutes, now taking almost hour. I have 45w charger. A couple of days ago it worked well.So the charger is not the problem, nor the cable.

2 Replies
Robin621k
Honored Contributor
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Put in an error report!
Try clearing cache for USB!
USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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