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Original topic:

ECG data

(Topic created: 12-10-2021 11:20 PM)
ElWormo
Galaxy
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Starting with beta3, the ECG data is not sent from my Watch4 Classic to my N20U. All the other data is transmitted perfectly. There has to be a simple fix for this. I have the latest update of Samsung Health, I called Samsung & all they could come up with was try clearing the data, which I'm reluctant to do. I have already cleared the cache & that didn't help. This problem only occurs with the ECG data, why?
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USBetaModerator
Beta Moderator
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Hello @ElWormo ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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USBetaModerator
Beta Moderator
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Hello @ElWormo ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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