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Original topic:

Fingerprints not working

(Topic created: 08-24-2022 09:11 AM)
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usermonted
Cosmic Ray
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My biometrics is not working with the beta. No face recognition at all and fingerprints are hit or miss. Should I redo them? 

4 Replies
ChaosSaber
Neutron Star
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You could try to redo them, I've not had any issues with fingerprint
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Go back out into the regular members app and go to Support. Go to diagnostics and run those tests. I have 3 fingerprints saved and the scanner only seems to recognize my right thumb.
ButtaBean_420
Black Hole
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I have 4 set up no problems here S22 Ultra I suggest the same as ChaosSaber clear them out and redo them
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USBetaModerator2
Beta Moderator
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Hello,

Thank you for your feedback.

Please redo the fingerprints as suggested by @ChaosSaber .  If you are still experiencing issues, please use the latest Samsung Members app to submit an error report.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team