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Original topic:

Galaxy Watch

(Topic created: 08-07-2025 11:38 PM)
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Sunshinebandit
Asteroid
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I'm in the beta program and my watch and earbuds disconnected themselves from my phone and I had to completely reset my watch. Any tips on how to keep that from happening again? 
2 Replies
PrincessMochi
Nebula
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What watch do u have???
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your feedback.

If your wearables are disconnected during Beta program constantly, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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