cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Gallery app not showing recent recorded videos and photos

(Topic created: 08-15-2023 05:05 AM)
353 Views
userDp5a08LQQX
Cosmic Ray
Options
Questions
Does anyone else have the same issue where you can't see any recent photos or videos after downloading the beta? All photos and videos before updating are still there but any photos and videos taken after can only be seen in the "my files" app.
0 Likes
Reply
2 Replies
USBetaModerator2
Beta Moderator
Options
Questions

Hello,

Thank you for your feedback.  You may need to clear cache and reboot your device.  If the issue persists,  please use the latest Samsung Members app to submit an error report (Samusng Members > One UI Beta Program > Beta Feedback > Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

userDp5a08LQQX
Cosmic Ray
Options
Questions
Unfortunately, clearing cache and reboot device did not solve the issue. I will be submitting an error report. Thank you for the info.
0 Likes
Reply