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Original topic:

Leave Beta?

(Topic created: 12-18-2021 10:42 AM)
startedfire
Asteroid
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Is there a way to leave the beta?
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5 Replies
Stldelsol
Halo
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Under the settings or faqScreenshot_20211218-131541_Samsung Members_1976_1639854941.jpg
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startedfire
Asteroid
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My mac won't even connect to my phone. Tried everything
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USBetaModerator
Beta Moderator
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Hello @startedfire 

1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.

("Settings > One UI Beta Program status > Withdraw" menu)

2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.

Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade".

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.

Regards
One UI Beta Team

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startedfire
Asteroid
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Tried that. My Mac can't see my phone
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Use windows
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