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Original topic:

Leaving One UI 7 beta

(Topic created: Monday)
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MemphisGeek
Asteroid
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Can anyone help me leave the One UI 7 beta?

It says my service provider has changed and won't let me do it from within the Members app.

If I revert to One UI 6 via Smart Switch then the first chance it gets it reinstalls the beta again.

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1 Solution


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USBetaModerator3
Beta Moderator
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Hello @MemphisGeek,

Please provide us your Samsung account (email address) and Device IMEI via DM and we will assist with your current situation.

 

Regards,

One UI Beta Team 

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8 Replies
youu
Black Hole
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You need to contact the samsung mod about this
TheTruthInHere
Cosmic Ray
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Do you still have access to the Sim or esim you had when you enrolled in the beta
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MemphisGeek
Asteroid
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I think itā€™s a different eSIM.

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TheTruthInHere
Cosmic Ray
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Did you delete the old esim from the phone
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MemphisGeek
Asteroid
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Yes

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TheTruthInHere
Cosmic Ray
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Oh well you could've still unenrolled if you had access to the old esim. I switched phone carrier's myself and couldn't unenroll until I switched the phone settings back to that esim. The esim wasn't activated. The phone just need to recognize you still have that esim as your main
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Solution
USBetaModerator3
Beta Moderator
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Hello @MemphisGeek,

Please provide us your Samsung account (email address) and Device IMEI via DM and we will assist with your current situation.

 

Regards,

One UI Beta Team 

MemphisGeek
Asteroid
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Done.

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