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Original topic:

My entire cards in Wallet are wiped out after updating to 8.5 beta

(Topic created: 4 weeks ago)
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raks321
Asteroid
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After updating my software to One UI 8.5 beta, all my cards in Samsung Wallet were wiped out and asked me to activate them again. Is that something expected?
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6 Replies
theblackcobra
Red Giant
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Yes that has happened. You will need to add them again.
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Youu
Honored Contributor
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Just enter your cards in again
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Tarii37
Cosmic Ray
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Most of mine are fine only 2 need reactivated ๐Ÿคท๐Ÿฟโ€โ™‚๏ธ
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Mine are fine just needed to activate a few again
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for sharing your feedback.

If your cards do not get added back in the Wallet, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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synapse67
Cosmic Ray
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no problems for Google wallet
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