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Original topic:

No beta software available to download

(Topic created: 07-01-2025 06:32 PM)
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userhst9oBnipm
Cosmic Ray
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Would love help from a Samsung team member. Approved for beta on 6/30 in morning. I have BT Watch 7 (model SM-L310), Wearable app version 2.2.63.2506, the galaxy 7 wear manager beta app (downloaded from this Members app in the beta section) and after 36 hours, still cannot download. I am getting very frustrated by this. How do we actually get the beta software downloaded to watch? Instructions thus far have been poor
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Jerechas37
Comet
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it could be a fluke, I signed up with my Samsung Ultra LTE watch thru T-Mobile and it literally took day and a half before it even found the update or notified me of the update, some people are having delays others are being accepted and approved but slots already filled because that's the one in that sucks about betas is you can still be approved to join it but unless somebody drops out or something like that sometimes they're full
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userhst9oBnipm
Cosmic Ray
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This is my first time and just disappointed by the experience. Feel like Samsung could handle this better. Thanks for insight
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for participating in the One UI Watch Beta program.

Weโ€™ve noticed several inquiries regarding not receiving the Beta software update. Please note the following important eligibility criteria:

LTE Models (Watch with Mobile Network)
To receive the Beta update, your Watch must have an active T-Mobile data plan.
If the SIM is not activated or the device is not currently using T-Mobileโ€™s mobile network, the software update will not be delivered.

Bluetooth (Watch BT models, not just BT paired with Phone) Models
Bluetooth-only models are not affected and will receive the Beta software update as usual. No SIM or mobile plan is required.

If youโ€™ve enrolled in the Beta but havenโ€™t received the update yet, please ensure your Watch meets the conditions above.

We appreciate your feedback and participation.

Regards,
One UI Beta Team

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