Original topic:

S24 ultra getting very hot after upgrade during normal use.

(Topic created: Friday)
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userjwYgoyU7fh
Cosmic Ray
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Is this happening to others? 
8 Replies
userlQcCM1wRc8
Supernova
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Not really. Maybe when taking lots of pictures and videos.
But normal heat.
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Nikolas9264
Galaxy
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I've noticed it too.
neilth
Supernova
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Have any of you submitted an error report describing this problem to beta support?
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userjwYgoyU7fh
Cosmic Ray
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Yes, first thing I did
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Kerson
Halo
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Yes
Ryanoutdoors
Galaxy
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Mine is doing fine with temperature.
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Kerson
Halo
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My device gets quite hot, to the point that it sometimes slowly burns my hands.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screenrecording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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