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Original topic:

Secure folder not working.

(Topic created: 08-17-2023 12:03 PM)
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mr-afro
Asteroid
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Does anyone have the issue when secure folder is not opening? My pin doesn't seem to work anymore
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4 Replies
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No. Works here.
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emarq
Asteroid
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When I updated, the PIN was promoting as incorrect.
To bypass, and set the same one again, I did a reset my pin, and reset it. It's working now.
Regardless, it required a "workaround"
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mr-afro
Asteroid
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I'll try this out now. Thanks in advance
USBetaModerator2
Beta Moderator
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Hello ,
Thank you for your feedback.

We are aware of this issue and are working to resolve it.  In the meantime, please try the suggestion by @emarq .  If the issue persists, please submit an error report  through the Samsung Members or Galaxy Wearable app on your device:

- To provide feedback or to report bugs or errors in the Beta software, select "Contact us > Error reports" in the Galaxy Wearable app.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions" in the Beta recruitment notice of Samsung Members app.

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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