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Original topic:

Watch manager crashing

(Topic created: 10-09-2022 10:30 AM)
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Dj_Damjano
Galaxy
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Had anyone noticed the watch manager crashing when receiving Facebook calls. 
I'm not sure if it is due to beta software on the phone.
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Dj_Damjano
Galaxy
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This is the error20221009_102721_1000001022_1665336441.jpg
notforhire
Honored Contributor
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this is a known issue. here's how I fixed it:

uninstall wear app
unpair watch from phone
reinstall wear app
open wear app, it will prompt you to add your watch
it will further prompt you to reset your watch...do that
follow the instructions the rest of the way...my manager doesn't crash anymore
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Dj_Damjano
Galaxy
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The only issue with this method is that I'll lose my custom watch faces. Those are not in the app store. I have created them.
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notforhire
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that stinks. so your faces can't be backed up to the cloud, then, right?
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Dj_Damjano
Galaxy
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Nope. I have to push them again, but it's a **bleep** connecting the watch to the app on Mac so I can reload the watch face
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notforhire
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PITA, man...hang in there
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userXl9JyuKNTb
Cosmic Ray
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here's how I fixed it:

uninstall wear app
unpair watch from phone
reinstall wear app
open wear app, it will prompt you to add your watch
it will further prompt you to reset your watch...do that
follow the instructions the rest of the way...my manager doesn't crash anymore

This does not work. Although it makes the crashes go away for a while, they will return within hours or days. Also note that it's not a simple fix when it involves resetting the watch. Even with a backup you will likely still need to reconfigure your watch face, reinstall some apps (such as SmartThings), update and configure Google Assistant, and reconfigure Samsung Pay.

 

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notforhire
Honored Contributor
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here's how I fixed it, part II:

went in to TMO and got a physical sim. now everything runs smoothly, even after reboot, etc. the problem is the eSim and I got tired of waiting for a fix to be able to use my GW4 Classic.
PrimePixel
Comet
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What I noticed is that when Im trying to load Battery on my phone from my Watch5 it makes me have to retry it a couple of times just for me to be able to see it. I hope they fix the connection issues.
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