Original topic:

Why do I no longer get 5G

(Topic created: 03-31-2026 01:18 PM)
278 Views
dragun
Constellation
Options
Questions

Ever since about the second week of February I no longer get 5G. Because of that I am only able to use most apps if I can get a Wi-Fi connection. This creates problems when traveling. 

Has anyone else had this issue? I am almost to the point of getting out I f the beta to fix it.

0 Likes
3 Replies
USBetaModerator3
Beta Moderator
Options
Questions

Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

0 Likes
dragun
Constellation
Options
Questions

As it seems that the problem is of no concern to Samsung I guess I either live with it, or perhaps do away with either the beta, os Samsung phones all together. 

I really though one would get some sort of help. I see I was wrong/

0 Likes
Options
Questions
You will if you submit a error report and get beta 2 when it comes out