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Original topic:

Youtube audio stopped working

(Topic created: 19 hours ago)
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Nathanialson
Asteroid
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System sound, apps, even YouTube Music audio works. Youtube sound does not. I cleared cache and data, reinstalled YouTube, and restarted phone and itnstillndoes not work. 
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Tom6068
Honored Contributor
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@Nathanialson Power down phone, then when it is off, press and hold both the up volume and the side (power) buttons at the same time until the recovery screens appears. Using the volume buttons, move the highlight over "Wipe cache partition", then click the side button. Use the volume button to highlight "Yes" and click the side button. It will then default back to the top highlighting "Reboot system now" and click the side button again, then the phone will restart as usual. See if that helps. 

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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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