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Original topic:

Bluetooth audio has a big problem.

(Topic created: 2 weeks ago)
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Rskyline
Galaxy
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It was present in Beta 2 and it is still in Beta 3, what I've found:
- Playing music thru Bluetooth using either Spotify or YouTube Music has way dimmer and worse quality sound output in this build.
- Using Galaxy Buds3 Pro it's the same experience, but it gets worse when you play with ANC, if you turn it off, it gets way weaker than before and it even has distortion on the sound, now the Buds are unusable.
4 Replies
youu
Supernova
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Thanks for pointing this out
USBetaModerator3
Beta Moderator
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Hello,

Thank you for bringing up these issues. Your observations about Bluetooth audio quality and the experience with Galaxy Buds3 Pro are important, especially as sound quality is a critical aspect for many users. 

1. Bluetooth Audio Quality:
Itā€™s concerning to hear that the audio output feels dimmer and of worse quality in this build. Weā€™ll make sure this feedback is relayed to the development team so they can investigate and address any underlying issues impacting Bluetooth audio performance. (Also, please submit your error report if you can!)


2. Galaxy Buds3 Pro and ANC:
Distortion and weaker sound when turning off ANC is definitely not expected behavior. Itā€™s possible this is related to the current beta software, and weā€™ll flag this specifically for the team to review.

In the meantime, if you havenā€™t already, you might try resetting your Galaxy Buds3 Pro via the Wearable app or ensuring all firmware updates for the buds are applied. Sometimes, a reset can help mitigate beta-related quirks.

Thank you again for sharing these details.

 

Regards,

One UI Beta Team

 

Rskyline
Galaxy
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Thank you for the response! I'll try resetting the Buds and reporting back to see if that works!
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Rskyline
Galaxy
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I've had reset the Buds, and the result is the same. No difference.
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