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Original topic:

Cover Screen ALWAYS on

(Topic created: 11-04-2021 07:28 AM)
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LetGoMyLegos
Cosmic Ray
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Hi! So far I'm LOVING this beta, but for some reason my cover screen is ALWAYS on. Sometimes its just an orange dot, or the default cover screen background without the time. I can't touch it at all. It goes back to normal when I close and reopen the phone. This happens seemingly randomly. It's not really that much of a big deal, but I just thought I'd make a post about it.
1 Reply
USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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