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Original topic:

Lag and Freezing

(Topic created: 09-23-2023 08:42 AM)
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User5741
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Honestly, I'm getting to the end of my patience with Samsung and their software. For the longest time and still today, I love what my Galaxy products can do and the way they work. I love the features offered by Samsung. The thing that I really can't stand is the constant freezing and lag on these devices. I have an S23+, an S95B OLED, a Tab s8 Ultra, a Galaxy Watch 5, and basically every other Samsung products you can think of because I like them and the way they work together but, the only products that don't lag or freeze daily are my GalaxyBook 3 Pro 360 and my Galaxy Buds 2 Pro. 

My phone even before this beta freezes and lags when put under minor stress like Google maps open with YouTube or if I'm running Android Auto the phone just falls apart. I have to reboot it by force sometimes because it gets stuck on 1 frame and refuses to load the app it is supposed to. My Tab S8 Ultra can handle drawing and basic rendering but if I want to watch YouTube and play some wild rift, it has a problem. My S95B I found ran very slow because of the hundreds of ads constantly consuming ram on the home screen hub and there is no way to remove all the movies that show at the bottom of the screen. It's like Samsung adds so many great features and then through poor software optimization and terrible partnerships with ad companies it ruins the great things it builds. It annoys me to no end.

 I am truly considering ditching at least my Samsung phone and going with a Pixel or iPhone because my jobs require me to use my phone for driving and general work so I need something that won't freeze up on me at the most important times. When I pick up my Pixel 3 which doesn't get updates anymore and yet it still runs perfectly smooth with no lag or stutters or my 2nd gen iPhone SE that never lags or stutters and is just as smooth as my Pixel and both of these are old and pretty cheap phones by comparison, how is it that my $1000+ phone has this problem when a $60 and $300 phone have magically solved it? It is beyond baffling to me and makes me wonder what goes on over at Samsung HQ. Do the executives just not care about quality or how the brand is perceived?

 I know many people with Samsung products that say the same stuff. They love the product, but the basic function does not meet the standards of even the cheap rivals. It's sad and embarrassing. This is why I'm telling the One UI dev team again that there are many of us who want new features and I get it, but those new features really need to be put on hold until the more pressing issue of device stability and UI smoothness is fixed and AT LEAST as good as the Pixel and iPhone. One last thing, it's also crazy that both the Pixel and iPhone run at 60HZ but feel smoother and more responsive than my S23+ running at 120HZ and 240HZ touch response. FIX IT PLEASE FOR THE FINAL TIME. 
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USBetaModerator2
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Hello,

Thank you for your feedback.

We apologize for the issues you are facing.  Please use the Samsung Members app to submit error reports so we can investigate and resolve them.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

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Are you sure there's not a common app that you put on all your devices causing it? Because I haven't had that problem with One UI. TouchWiz being glitchy is why I almost left Samsung, but when it came time to buy a new phone, they moved to One UI. I was just about to get rid of my S8+ when they changed. One UI got me to keep it for two more years until I lost it in a store. It would freeze, rarely, but a year later I learned I was suppose to be restarting. Idk how I didn't know that. I've had the S8+, S10+, S23 Ultra, Tab S6, Tab S8 Ultra, and Tab S9 Ultra and haven't had that issue. If I did, I would've thrown my phone at Samsung.
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