Original topic:

Samsung Email Update issue

(Topic created: 02-23-2026 08:45 AM)
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Shahpour
Galaxy
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On Beta 5 when I updated email yesterday I got errors and wouldn't be able to log in, you may have to Uninstal and reinstall, unfortunately I first deleted app cache, and Data still no luck, had to uninstall and reinstall the app and start fresh and add account, it works but the issue is now all spam addresses I had set in years is cleared and I get tons of spam and have to mark as spam all over again
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USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

Shahpour
Galaxy
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Already did send error report, but also I see email app just got another update today so hopefully that was the fix
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