Samsung

SamsungJustin · ‎12-17-2016

John, you should have your funds by thursday at the latest. ^Justin

SamsungJustin · ‎08-22-2016

Can you please provide us with the model of the washer you have?

SamsungJustin · ‎08-21-2016

As the repairs are being done through the retailer, I'm assuming you're using the extended warranty. I would follow up with the retailer directly with any concerns.

SamsungJustin · ‎08-14-2016

First if you will go ahead a reset the smart hub. In the smart hub process you will come to a terms and conditions page. On this page instead of selecting enter press the following button sequence on your Samsung remote: Mute, Return, Vol. ^, Ch ^, Mute. A country code list will appear. Once it appears please select Afghanistan or Andorra. The terms and conditions will change to a different language go ahead and agree to the terms and conditions. And finish the set up. The unit will begin to delete all US apps and loading foreign apps in. Let this process complete. Once the process is complete, reset the smart hub once more, and on the terms and conditions page press the buttons once again: Mute, Return, Vol. ^, Ch ^, Mute. Make sure you select US from the list. Agree to terms to complete the set up. You will now see the foreign apps being deleted and all the US apps will load back in. Once they are completely loaded back in please try accessing the app again

SamsungJustin · ‎08-14-2016

Hey Semraufamily6, can you shoot us an e-mail with your contact info? smsupport@sea.samsung.com Please make sure you put the following conversation ID in the subject line: 15343316.

SamsungJustin · ‎08-13-2016

Did you already try a country code reset?

SamsungJustin · ‎08-13-2016

Can you please try the following? Move the refrigerator forward approximately 2 inches. If the noise goes away, that indicates the refrigerator was coming in contact with another object, such as the water line or a wall. Verify the water line is connected and that water is being supplied to the fridge. If the water line is not connected or water is not supplied the fridge, the water valve in the back of fridge will make a buzzing or ratcheting sound. Turn off the ice maker to keep this sound from occurring. If a water line is connected, but the noise continues, then turn down the water valve slightly to decrease the water pressure. After lowering the water pressure, dispense water from the water dispenser for 10 seconds. If 6 or more ounces of water were dispensed in 10 seconds, the water pressure is good. If less than 6 ounces were dispensed, the water pressure is too low.

SamsungJustin · ‎08-13-2016

You would need to reach out to your ISP for this info.

SamsungJustin · ‎08-08-2016

Does your network have a static IP setting or is it dynamic?

SamsungJustin · ‎07-18-2016

Oh no! It sounds like the unit will require service. I will reach out to you via private message to obtain more information.

SamsungJustin · ‎07-17-2016

It may be the unit is having a hard time with the network connection. Do you have any trouble with any other devices in the room?

SamsungJustin · ‎07-16-2016

I have reached out to you via private message. Please follow up with me there.

SamsungJustin · ‎07-16-2016

How far away is the router from the range?

SamsungJustin · ‎07-16-2016

I'm sorry to hear this, we usually recommend resetting the tablet after a major update. Can you try backing up your files and reset the unit and let me know if this clears this up?

SamsungJustin · ‎07-16-2016

Does the microphone work in any other apps?

SamsungJustin · ‎07-16-2016

It sounds like a signal issue where the signal is getting confused about which way to go. Especially using the two channel surround. This may simply be a compatibility issue.

SamsungJustin · ‎07-16-2016

Oh no! That's scary Aburchfield. Please reach out to me via e-mail with your contact info and the following ID: 15048785. smsupport@sea.samsung.com

SamsungJustin · ‎07-14-2016

Does the audio sound this way within applications as well as regular television and on a blu-ray?

SamsungJustin · ‎07-10-2016

Is the subwoofer not working at all?

SamsungJustin · ‎07-09-2016

Have you checked your line to make sure there's no crimps in it that could be causing this?

SamsungJustin · ‎07-09-2016

Oh no... keep us updated on the repair. Sorry to hear about this, I know this can be super frustrating.

SamsungJustin · ‎07-03-2016

Do you have your external devices (i.e. cablebox) connected directly to the television or the soundbar?

SamsungJustin · ‎06-27-2016

Please reach out to our business team - They'd be happy to help! 1-866-726-4249.

SamsungJustin · ‎06-27-2016

Are you using the tablets for a business?

SamsungJustin · ‎06-26-2016

Were the tablets purchased the the US?

SamsungJustin · ‎06-24-2016

Here's a link to the needed filter: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00003G.aspx?model=RF267AEBP/XAA

SamsungJustin · ‎06-13-2016

Can you provide us with the model code? We'd be happy to look into this.

SamsungJustin · ‎05-27-2016

Good Afternoon! Are you using the original Charger that came with the tablet?

SamsungJustin · ‎05-23-2016

I have heard back from our product engineers. As long as you're using the PC input (VGA) the unit will go into a standby state. If you're using HDMI connection, it does not have this option.

SamsungJustin · ‎05-22-2016

After consulting the user’s manual, the only power button located on the unit would be the jog switch located on the back. I do know that the unit is energy efficient, but as for the other question you have. Due to this being such a newer model I will consult our Product engineers to make sure we give you the perfect answer. I’ll follow up as soon as I have more information.

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