Original topic:

Galaxy S20 Videos Freeze Randomly After Recent Update

(Topic created: 10-24-2021 12:19 PM)
stardustvoid
Astronaut
Options
Galaxy S20
I just updated my phone a couple days ago, and now tik tok and even my GALLERY will freeze videos and have the audio continue on. Multiple people are posting about this so how do we fix it? 
0 Likes
5 Replies
CalderCay
Honored Contributor
Options
Galaxy S20
A bit odd indeed .

Many folks on the beta program (going on now for A12.4) had issues with T. T. and video issue, but with the beta3 release, things are back to normal.

Almost makes one think there's something that is common in the core system (One UI) causing this.
===========

@stardustvoid ... has anything "happened" recently when this issue started (like a recent update)??
0 Likes
stardustvoid
Astronaut
Options
Galaxy S20
Yes I updated my phoneScreenshot_20211024-214715_Software update_11545.jpg
0 Likes
TomPorter
Astronaut
Options
Galaxy S20
How do your videos look now?
0 Likes
stardustvoid
Astronaut
Options
Galaxy S20
They're still freezing
0 Likes
iamblue
Supernova
Options
Galaxy S20

i think this is a known issue, you might wanna wait for the next software update

0 Likes