News and Announcements

News and Announcements

Samsung Team
Community Manager
Community Manager

Thank you to all who are using the Samsung Members app.

Beginning November 16th, 2023, when Samsung Accounts created for users under the age of 13 access Samsung Members, some features of the Samsung Members app will no longer be accessible. 

The Samsung Community and the Benefit features of the Samsung Members app, will not longer be shown to users of these accounts. 

Samsung is continuing our efforts to provide safer and more convenient services to our users.

Samsung Team
Community Manager
Community Manager

Get quick and easy support for your Samsung device, as well as personalized updates and recommendations now through SMS!

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Samsung Team
Community Manager
Community Manager

Samsung Electronics America has earned #1 rankings in product quality for TVs and #1 rankings in service experience for its Home Appliances in the 2023 American Customer Satisfaction Index Survey (ACSI®)1!

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Samsung Team
Community Manager
Community Manager

As the dog days of summer give way to the cozy vibes of fall, there’s no better time to give your tech some TLC. The seasonal transition also signals the approach of the holiday season, which means extra time for cooking and cleaning.

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Samsung Team
Community Manager
Community Manager

School’s out, but summer learning with Samsung is in full swing for students in Texas.

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Samsung Team
Community Manager
Community Manager

ARE YOU READY TO JOIN THE FLIP SIDE?

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Samsung Team
Community Manager
Community Manager

Live close to New York City? Want to watch the official Galaxy Unpacked Event? This might be your chance!

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Samsung Team
Community Manager
Community Manager

Hey Samsung Community!

Unpacked is around the corner - and you're invited 🙂 

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The event will be streamed live on Samsung Newsroom, Samsung.com and Samsung’s YouTube channel beginning at 8:00 p.m. KST, 7:00 a.m. ET, 4:00 a.m. PT, and 12:00 p.m. BST.

And as always, visit Samsung Newsroom for more upcoming teasers, trailers and the latest updates.

Samsung Team
Community Manager
Community Manager

An Inside Look into Your Mobile Device Repair Journey with Samsung Care

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Samsung Team
Community Manager
Community Manager

- 5 Simple Care Tips for Summer 2023

- Samsung Care wins awards for Customer Experience Innovation

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Samsung Team
Community Manager
Community Manager

At Samsung, the quality is in the details. Our blueprint to quality is what guides us in bringing you industry-leading innovations. From research & development to the service you get at home, we're constantly striving to make your life easier, more connected & better than yesterday. Explore Samsung Innovations for better living!

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Samsung Team
Community Manager
Community Manager

Samsung Galaxy Unpacked takes place on WEDNESDAY, 02/01/2023. Tune in online as we introduce the newest members of the Galaxy Family. Get ready to share the epic!

 

 

 

 

 
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Samsung Team
Community Manager
Community Manager

What to do with completed Reminders? 

 

 
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Samsung Team
Community Manager
Community Manager

Introducing Automatically sorted categories!

 

 

 

 

 
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Samsung Team
Community Manager
Community Manager

Samsung Secure WIFI: Notice on promotional benefits for Galaxy Z Fold 4/Galaxy Z Flip 4 users

 
 
 
 
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Samsung Team
Community Manager
Community Manager

Samsung ONE UI 5: "Reminder App" Updates

 

 

 

 
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Samsung Team
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Community Manager

 

 
 

 

 
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Samsung Team
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Community Manager

 

 

 

 

 
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Samsung Team
Community Manager
Community Manager

Samsung Recognized by Newsweek for America's Best Customer Service, 2023.

 

 

 

 
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Samsung Team
Community Manager
Community Manager

Samsung Earns Highest Ranks in Product and Service Quality for TV and Home Appliances by ACSI!

 

 

 
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Samsung Team
Community Manager
Community Manager

Enjoy up to 55% off a screen repair from September 12 to 26!

 

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Samsung Team
Community Manager
Community Manager

Learn how to claim your courtesy #SamsungScreenProtector here

 

 

 

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Samsung Team
Community Manager
Community Manager

Samsung is now offering even more solutions for you to repair your device! 

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Samsung Team
Community Manager
Community Manager

Enjoy up to 60% off a screen repair from March 14 - March 28 on eligible Mobile Devices!

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Samsung Team
Community Manager
Community Manager

Try the new Quick Share on the One UI 4.0. You can now use the link sharing feature from Quick Share as well!

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Samsung Team
Community Manager
Community Manager

Samsung Care hosts 3rd Annual Skills Competition in Ferry, NJ

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Samsung Team
Community Manager
Community Manager

In a continued effort to remiain environmentally conscious, we are excited to announce that we have partnered with uBreakiFix locations all over the US to offer free & convenient collection of customers unwanted, old or broken small electronics for responsible recycling!

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What: We have partnered with uBreakiFix in the US to offer free and convenient collection of customers unwanted, old or broken small electronic devices for responsible recycling. This is available at all UBIF locations (500+)

 

Where: any uBreakiFix store location around the US

 

When: This is an ongoing service and available now in all UBIF stores 

 

How: Customers can visit any UBIF location and drop off their products for responsible recycling.

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To find a UBIF location, customers can visit the Samsung locator page

 

For a list of eligible products customers can bring in for recycling, check out our Samsung recycling page

 

Samsung Team
Community Manager
Community Manager

Update your Samsung Members app today!

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Samsung Team
Community Manager
Community Manager

Link your Gemini account with your Samsung Wallet to be able to buy and sell crypto, as well as view your balances all from one central location. 

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Samsung Team
Community Manager
Community Manager

As the world’s first foldable glass smartphone, the Galaxy Z Flip’s revolutionary form factor opens up a whole new world of mobile experiences, and gives you even more options to express yourself.

 

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