cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

5.0 Data keeps disconnecting when I turn my phone off and don't use the device.

(Topic created: 08-23-2022 05:10 PM)
392 Views
JustinAnderson618
Astronaut
Options
Discussions
So it seems like my data keeps disconnecting old at work with the screen off and is unable to reconnect again until I either restart the device or turn airplane mode on and and off. Its while i'm at work in a spotty area. While im at work walking around the building with the screen on, data seems to switch from 4g lte to 5g to 5g UC. But if the screens off data will just disconnect so I'm guessing it's an issue with it switching from 4g to 5g and just never reconnecting. Anyone have similar issues on this version? If so does anyone have a solution? I would try a factory reset but I don't think it has any issues with data or anything related to the modem. Thanks again for the responses, next time I run into this issue I'll grab a logcat

0 Likes
Reply
5 Replies
Tom6068
Supernova
Options
Discussions
Report the issue in the feedback section.
BoredThunder
Cosmic Ray
Options
Discussions
Same exact thing happening to me. Already reported the issue.
0 Likes
Reply
userJAs42KPtET
Asteroid
Options
Discussions
I have the same problem, it seems to only happen when I'm connected to Wi-Fi, haven't noticed it yet when just connected to cellular data
0 Likes
Reply
mikeo2776
Halo
Options
Discussions
I experienced this today. 8/24. I dropped into extended then to no service.
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello ,
Thank you for your feedback. If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team

0 Likes
Reply