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Original topic:

App issues

(Topic created: yesterday)
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baberaham
Constellation
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A lot of things are running slow all of a sudden for me.
I'm trying to check updates in the Google play store and it keeps crashing.
There is also a delay on my Facebook messenger apps bubbles showing up on my screen. I hear the notification sound but like 5 minutes later the chat bubble shows up.
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Y0u
Honored Contributor
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Have you reported the feedback to samsung about these issues as well?
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USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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