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Original topic:

Beta 3 random reboots

(Topic created: 09-15-2023 06:19 AM)
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LR15
Cosmic Ray
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Getting frequent random reboots. Unusable if you need the phone for business or other important ventures
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The_Chief
Nebula
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Have you tried clearing system cache? One of the best tips I have received for this beta test is:
1- power off the phone.
2- boot into Recovery (Vol up + power).
3- use volume keys and navigate to "delete cache", then power button to select. Confirm.
4- navigate to reboot system.


Do NOT delete data/factory reset! Just clear the cache! It didn't make many bugs disappear, but it greatly improved functionality for me.
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LR15
Cosmic Ray
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I always do that after an install
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crash6x86
Asteroid
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Has anyone tried factory reset yet to stop the reboots?
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LR15
Cosmic Ray
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Nope, don't feel like setting up the phone again
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The_Chief
Nebula
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No need for factory reset, clear system cache and see if that helps. I'm not getting any reboots so you may try Safe Mode to determine if an installed app is the culprit.
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

We are aware of this issue and are working to resolve it as soon as possible.  In the meantime, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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