Beta Program

[S25user]

I recently joined the Beta Program for the Samsung S25. I'm currently on Beta 4 and have not received Beta 5 yet, even though it's been out for almost two weeks. I contacted Samsung support both via Chat and Phone, and they said that I should be getting it soon and that it all depends on the carrier; my carrier is T-Mobile US. Did anyone else receive the beta yet? Also, it doesn't give me an option to opt out or join the beta program again because the current status says recruitment is closed for both Phone and Watch Ultra. Am I stuck on Beta 4 until the official release of UI 8 ?? If that's the case I'll just go back to Apple with iOS 26 I never had an issue getting beta software on that platform. 🙄

[Youu]

You need to DM UsSamung beta mod 3 in the beta forum

[GaryB82]

They can DM them here also they don't have to dm from the Beta Community the mods are on both.  And I already tagged the Beta Mods here so they will see it 

[Youu]

Oh, I though they were separate

[S25user]

How do I DM? I don't see the option on here.

[GaryB82]

Here's the link to there profiles 

https://us.community.samsung.com/t5/user/viewprofilepage/user-id/12443194
https://us.community.samsung.com/t5/user/viewprofilepage/user-id/30744347
https://us.community.samsung.com/t5/user/viewprofilepage/user-id/39250068

[S25user]

I sent a DM to Mod 3. How quickly do they reply to messages?

[GaryB82]

I honestly can't give a time frame but I've heard its pretty quick sometimes just depends on what they are doing at the moment.

[S25user]

Okay sounds good. I'll wait for their reply. Thank you for your time and assistance.

[GaryB82]

Happy to help 

[Robin621k]

You should hear from someone tomorrow.

You aren't the only one with this problem.