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Original topic:

Beta features unavailable, Carrier has changed.

(Topic created: 10-27-2022 02:23 PM)
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kracky_mckraken
Asteroid
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Hi, I'm having extreme issues with the beta. I cannot interact with the Betta Banner nor any beta forums through the Members app, or reply in the community on the website unless I am on my laptop.

I cannot get the newest beta updates either, still on the first Beta software update.

I keep getting 'Beta unavailable as your provider has changed' and 'System server error, try again later'

The smart switch program and my pc do not recognize my phone to downgrade from the beta to stable.

Multiple apps in the play store no longer recognize my phone.

My mobile carrier switched from Sim to E-sim.

S21Ultra 5G

I have messaged both @USBetaModerator & @USBetaModerator2 my ID and IMEI numbers. 

 

 

 

 

 

 

 

 

 

 

 
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notforhire
Honored Contributor
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send a DM to @USBetaModerator2 and explain your situation
kracky_mckraken
Asteroid
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I've done that, to both moderator accounts. For days there's been no response. That's why I posted here to get someone's help.
Beta_Manager
Community Manager
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Hello,

We are sorry for late response.
As your private message, we have changed your carrier information. You can receive the Beta SW update now.
Thank you for participating in the One UI Beta Program.

Regards,
One UI Beta Team

 

 
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