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08-11-2023 03:08 PM in
DiscussionsLatest zwh3 and manager seems to be having issues connecting.
Ideas?
I've rebooted/cleared cache as well
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08-11-2023 03:31 PM (Last edited 08-11-2023 03:33 PM ) in
DiscussionsHey @lrosenman To fix this issue restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app. (Delete and reinstall)
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08-11-2023 03:35 PM in
DiscussionsClearing cache on the wearable app fixed it.
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08-11-2023 04:08 PM (Last edited 08-11-2023 04:09 PM ) in
Discussions@lrosenman That's amazing! Glad your problem is fixed.😁
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08-11-2023 05:20 PM in
DiscussionsFor the record, clearing cache and/or data is usually better/less pain than uninstall/reinstall. IMO.
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08-11-2023 08:27 PM (Last edited 08-11-2023 08:31 PM ) in
DiscussionsI fully concur with that appraisal. Corrupted app cache data is the usual culprit, and we use cache flushing to clear out problems with other Android apps such as phone and tablet apps. Why shouldn't we apply the same logic to Android smartwatch apps! It seems simple, but that was brilliant in its simplicity.
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08-11-2023 09:04 PM in
DiscussionsDoesn't work for me using a G5P & GN20U. Cleared everything, uninstalled, rebooted phone and watch and still can't get it to connect to wifi. UGH?!
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08-11-2023 09:37 PM (Last edited 08-11-2023 09:38 PM ) in
Discussions@CrashD35. Does the phone can't connect to the internet at all?
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08-18-2023 09:34 PM (Last edited 08-18-2023 09:35 PM ) in
DiscussionsFinally. After a few dozen restarts, app uninstalls, cache cleanses and LOTS of patience, success. Maybe the next one will go much smoother. Yay!