Original topic:

Bluetooth connection

(Topic created: 2 weeks ago)
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Cmintah
Constellation
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After the beta 7 update, there been issues with Bluetooth especially when listening to music or watching YouTube, Facebook reels or tic tok. The video will be playing but there is no sound and it shows that Bluetooth is connected. If I disconnect the Bluetooth, the sound will come from the phone. This is happening with my bud 3 pro, boss headphone and 2 of beats studio 3
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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Vtwalk
Halo
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In addition the volume is sometimes difficult to control through the connection
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xtreme_skorpion
Asteroid
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I have the same issue with Bluetooth. It seems to happen with any audio source. Calls will continue to work properly even if there is no audio. I'm using Airpods4. Phone restart fixes it until next disconnect. I sent a report with system log data.
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