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Original topic:

Can't access my Secure Folder

(Topic created: 11-18-2021 08:03 PM)
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angeljimenez
Asteroid
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I'm trying to access my secure folder like I always do, with the same password I've always had on it, but now it's telling me my password is incorrect and I'm down to 7 attempts to access it
image
I get stuck here trying to reset my password

What is going on here? I can't access something I could always access before
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4 Replies
userPFJsDf0CzC
Constellation
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I have seen this as well. Hit or miss on getting into Secure Folder. A reboot seems to help.
ShadowHunter88
Constellation
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I had the same issue and once I got in nothing was loading, it's best to restart it a few times. Good luck
USBetaModerator
Beta Moderator
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Hello,

 

Please try the suggestions made by @userPFJsDf0CzC  and @ShadowHunter88 . If the issue persists, please send us an error report. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

mindsunwound
Cosmic Ray
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I had this issue after a system crash (looks like a restart, but isn't really a restart) rebooting fixed the issue for now.
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