Original topic:

Can't update to official One UI 4

(Topic created: 01-18-2022 09:56 AM)
X7xSaintx7X
Constellation
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I can't seem to update to the official release and it's making a lot of apps that should work fine on my phone non compatible. Any help with getting the official update would be awesome. Thanks.
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USBetaModerator
Beta Moderator
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Hello @X7xSaintx7X ,

You have deregistered from the beta program hence are unable to update to official software. After deregistering from the program, only way to update to One UI 4 is to downgrade to Android 11 with smart switch on PC first and then take official update to One UI 4 software. 

Please back up all your data before downgrade as process erases all data on the device. 

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.

Regards
One UI Beta Team

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mike7194729
Astronaut
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I'm having the same problem
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