Original topic:

Charger port

(Topic created: 02-20-2026 06:27 AM)
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userIWVGKFApGa
Asteroid
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After the update, I found that if my phone is off and I try to charge it, it says there is something in my charger port, but it doesn't do it if my phone is on. Please fix this! 
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5 Replies
Zanthala
Halo
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I don't experience this on my S25 Ultra after installing the fifth beta and I tried recreating the environment that would create the issue you're experiencing but no such luck. I would recommend submitting feedback.
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titusk
Cosmic Ray
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I do not appear to be experiencing this issue with my S25.
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Synapse6s
Cosmic Ray
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No problem here
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Betamonke
Comet
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Generally it's caused by humidity in the air mixing with the lint and debris in your charging port. Get some 99% Isopropyl Alcohol, and some plastic dental picks and clean it out. 9 times out of 10 that fixes the issue.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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