Original topic:

Device runs hot and heavy cpu

(Topic created: 11-11-2021 09:50 AM)
Britewood
Cosmic Ray
Options
Discussions
First beta build on ZFold 3 . Device is reporting high cpu usage.  Running way hot and draining  battery fast.
5 Replies
Miadhawk
Cosmic Ray
Options
Discussions
I would check and see if there's an app that's not playing nice with the beta, running in the background
0 Likes
Britewood
Cosmic Ray
Options
Discussions
Tbh nothing is running. All apps closed and this is even after a device restart. This could however be related to the wifi not turning on and possibly updates trying to run in background
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @Britewood ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

0 Likes
Britewood
Cosmic Ray
Options
Discussions
I tried this several times with no success. The only time the phone cools down is when it goes to sleep. However several times when I wake it up I see the message about heavy CPU usage and to restart device.

0 Likes
AyKay
Star
Options
Discussions
Download good guardians from samsung app store. There's a couple of apps within it that should help with your issue.
0 Likes