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Original topic:

Duplicate Call Log Still Present

(Topic created: 11-03-2021 08:49 AM)
MochaVex
Supernova
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Beta 4 still causing duplicate call logs when missing a call. Will report if it happens again as the issue happened too long ago for logs to capture

image
Not censored as is toll free


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user751201tmO21
Honored Contributor
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Did you do a Force Stop, Storage Clear Cache and Clear Data for the Phone app you're using?
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MochaVex
Supernova
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I've done all, as I usually do before resorting to the Members App
USBetaModerator
Beta Moderator
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Hello @MochaVex ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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